By IBM Managed Business Process Services
Suppliers typically don’t capture enough granular data in their Order-to-Cash (O2C) cycle to make headway against deductions – or they can’t access the data easily and effectively. Further, they lack the requisite dedicated staff in operations and systems, have not measured the extent of the problem to size the ‘profit leakage’ opportunity or simply don’t know what steps to take to attack the problem. As a result, companies are seeking alternative solutions that address the ‘profit leakage’ challenge.
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