Shared, Services, Carrefour
Comprehensive shared services at Carrefour
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When Carrefour, the world’s second largest retailer, adopted a new global vision the company needed consistent systems across the organization. The new platform would enable rapid growth and streamline finance and accounting activities.
Business ChallengeWith more than 9,000 outlets in 27 countries, Carrefour is the world’s second largest retailer. It operates a variety of store formats including hypermarkets, supermarkets and convenience stores. When Carrefour adopted a new global vision: “to embrace the challenge of building a worldwide company, not only geographically international, but truly global in vision, leveraging each country’s experience as we optimize our resources and technology,” they called for systems that were consistent across the entire organization.
How Accenture Helped
Accenture was chosen as the partner to deliver upon Carrefour’s first global system deployment initiative. The choice took account of Accenture’s relevant, successful experience in the design and implementation of integrated global IT and management systems, shared services organizations, and the firm’s global reach and ability to provide on-the-ground worldwide support.
The Carrefour and Accenture team designed, built, deployed and installed a fully integrated financial system to support effective accounting and financial activities. Local teams were involved at each step of the design and implementation process. This ensured that the solution addressed local needs and was being used in a similar manner across boundaries. The project team implemented PeopleSoft Financials General Ledger, Purchasing, Accounts Payable and Asset Management modules with additional modules to be added later.
Value Delivered
Benefits achieved have been substantially in excess of predictions. The infrastructure can support rapid expansion and can add new stores with the flip of a switch. From a systems point of view, Carrefour now has a ‘factory’ in place to deliver high-efficiency systems, tools, processes, and training.
“From the onset, we established a vision to embrace the challenge of building a worldwide company, not only geographically international, but truly global in vision, leveraging each country’s experience as we optimize our resources and our technology. We turned to Accenture to help make this vision a reality - their involvement was critical to the program's success.”
Sergio F. Dias, Group Controller
To download the full version of this Accenture Case Study and for more information about Finance & Performance Management solutions visit Accenture.
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