Events
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SharedXpertise and its process and sector-specific Forums produces a variety of strategic, highly interactive events -- delivered by globally-recognized peers and industry experts -- for executives, managers and practitioners in the business transformation, shared services and business process outsourcing communities. It also partners with other leading conference organizers around the world to ensure its members are aware of other knowledge-based, thought-provoking events.
Why our events are different
Next Events
Past Events
- Supply-Chain Council - European Conference - Exchanging Knowledge: Coping with Supply Chain Risks Conference
- This annual event developed by Supply-Chain Council-Europe continues the knowledge-based theme of the organization's Supply-Chain Management Conference Accelerating Knowledge held in September 2004 in Prague, Czech Republic.
Location: Vienna Hilton, Vienna, Austria
Date: 13 Oct 2005 - 15 Oct 2005
- HRO WORLD EUROPE 2005 - Transforming HR to contribute to the organization's bottom line Conference
- HRO WORLD EUROPE 2005 is the largest European event covering HR transformation, outsourcing and shared services. More than 300 executives from 17 countries attended the 2004 edition.
Location: Conrad Hotel, Brussels, Belgium
Date: 14 Nov 2005 - 16 Nov 2005
- The 2005 Shared Services Conference - Demonstrable Business Competence: The New Performance Bar for Shared Services Conference
- This event is brought to you by The Conference Board in association with SBPOA. This year’s program features a wide range of case studies and compelling discussions with immediately actionable take-aways, being presented by the “who’s who” of shared services thought leaders.
Location: Drake Hotel, Chicago, IL, USA
Date: 15 Nov 2005 - 17 Nov 2005
- Transform or Fail - Executive Briefing Executive Briefing
- If you are interested in Shared Services and BPO but too busy to attend 2-3-days flagship events with dozens of presentations, the Executive Briefing series is just for you. Here you can choose the topic you prefer and attend a briefing in Brussels, London, Frankfurt or Paris, combining it with a business lunch, breakfast or dinner. In just two or three hours you will get ample focused information and useful tips on a specific subject, meet interesting personalities and discover new challenging issues.
Location: Brussels, Belgium
Date: 07 Dec 2005
- IDC Outsourcing Forum West Partner Event
- This two-day interactive Forum brings together senior executives charged with critical corporate shared services decisions and provides insight into the potential that BPO can deliver not only to your bottom line, but in gaining market share and competitive advantage, and driving innovation throughout your organization.
Location: Santa Clara, CA United States
Date: 30 Jan 2006 - 31 Jan 2006
- Finance Transformation Europe - How best to position for success through finance strategy, shared services and BPO Conference
- This SBPOA conference on finance transformation and its various options like shared services or business process outsourcing will provide finance executives with the tools to assess which finance strategy will be the best for their organization.
Location: Copenhagen, Denmark
Date: 07 Mar 2006 - 09 Mar 2006
- IDC Outsourcing Forum East Partner Event
- The 3rd Annual IDC Outsourcing Forum East brings together enterprise decision-makers and senior executives to learn how to engage in Business Process Outsourcing (BPO) to drive innovation and bottom line impact within their organizations. This interactive program addresses BPO by vertical markets and functional areas, and has been expanded to include two dedicated tracks focused on overall BPO Strategy and BPO for Financial Services. Providing a diversity of perspectives attendees will learn first-hand from their peers through the sharing of best practice end-user case studies, as well as industry experts and IDC analysts.
Location: New York, NY United States
Date: 28 Mar 2006 - 29 Mar 2006
- Shaping and Implementing - A comprehensive introduction to the commercial and contractual aspects of SSC and BPO projects Executive Briefing
- Shaping and Implementing - A comprehensive introduction to the commercial and contractual aspects of SSC and BPO projects
Location: Brussels, London, Frankfurt
Date: 20 Apr 2006 - 21 Apr 2006
- Effective Project Management Skills - Getting your shared services and outsourcing projects implemented - On time - On budget and with the required service and quality Executive Briefing
- Effective Project Management Skills - Getting your shared services and outsourcing projects implemented - On time - On budget and with the required service and quality
Location: Brussels, London, Frankfurt
Date: 26 Apr 2006 - 28 Apr 2006
- Transform or Fail - Executive Briefing Executive Briefing
- The Executive Briefing is designed for executives who are considering outsourcing or establishing a shared services centre and are evaluating possible scenarios and solutions. The Executive Briefing will be centered around a panel discussion led by thought leaders from the outsourcing market.
Location: London
Date: 18 May 2006
- Finance and Accounting Outsourcing in 2006: the Facts, the Insight, the New Era Webcast
- The Research Institute's F&A Outsourcing (FAO) analyst team has been conducting major ongoing research of the service providers and buyers of FAO offerings across multi-process F&A domains, and will reveal some early findings from the forthcoming 2006 F&A Outsourcing report, including trends and dynamics from over 160 multi-process FAO contracts.
Location: 10:00 am Central Daylight Time (GMT -05:00, Chicago)
Date: 25 Jul 2006
- From Sourcing to Governance Training Series
- This series of training courses focuses on three fundamentals of business process transformation success: evaluating the available transformation options; contracting best practices; and an introduction to effective governance. Please note: Registration for this training series is closed!
Location:
Date: 27 Nov 2006 - 30 Nov 2006
- Customer Satisfaction Training Series
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Location: Finance and Procument How-To Days, Brussels, Belgium
Date: 06 Mar 2007
- Finance & Procurement How-To Days: Transform to Perform Conference
- SharedXpertise Finance & Procurement How-To Days provides the tips and techniques you need to generate higher performance from your finance & procurement operations. Enjoy the choice among executive briefings, workshops, training and plenty of networking opportunities in an insightful 2-day event.
Location: Brussels, Belgium
Date: 06 Mar 2007
- Assessing and Evaluating Training Series
Location: SharedXpertise Training Centre, Brussels, Belgium
Date: 21 Mar 2007
- Shaping and Selling the Business Case- Developing a transparent case for change in HR Training Series
Location: SharedXpertise Training Centre, Brussels, Belgium
Date: 22 Mar 2007
- Managing the Vendor Relationship Training Series
Location: NY HR Week, New York, US
Date: 16 Apr 2007
- Make or Buy - in or out? Training Series
Location: NY HR Week, New York, US
Date: 16 Apr 2007
- Financial Services Outsourcing Summit Partner Event
- Financial Services Outsourcing Summit 2007, presented by FSO Knowledge Xchange, is a premier one-day summit focused specifically on outsourcing in the financial services industry [banking, capital markets and insurance].
Location: American Conference Center, New York
Date: 07 Jun 2007
- NelsonHall Webinar: BPO Index, H1 2007 Webcast
Location: Webcast
Date: 12 Jul 2007
- IQPC'S Shared Services for Finance and Accounting
- Shared Services for Finance and Accounting
Location: Austin, TX, USA
Date: 23 Jul 2007 - 26 Jul 2007
- EquaTerra's 2nd Quarter 2007 Outsourcing Pulse Survey Results Webcast
Location: Webcast
Date: 26 Jul 2007
- Corporate Process Management
- Implementation and improvement of harmonized and standardized global and company-wide processes
Location: Berlin, Germany
Date: 24 Sep 2007 - 25 Sep 2007
- TPI Index Presentation Q3 07 Webcast
- The TPI Index provides deep insight into the global outsourcing marketplace for those monitoring industry trends. Our commentary is based on facts accumulated through our industry interactions represents 25 percent of the industrywide total contract value (TCV) awarded globally since 2000.
Location: Webcast
Date: 17 Oct 2007
- Finance Transformation Europe 2007: Strategy, Applications and People in Shared Services and BPO Conference
- The annual Finance Transformation Europe conference, now in its 4th year, is a pan-European event bringing together more than 100 senior executives to exchange views and experiences on how to transform Finance and Accounting (F&A) activities within complex organizations. Leading F&A executives from trend-setting companies will present and share their winning strategies and best practices to help participants achieve business goals.
Location: Brussels, Belgium
Date: 23 Oct 2007 - 25 Oct 2007
- Transformation Readiness Master Class Training Series
Location: Jolly Hotel Sablon, Brussels
Date: 23 Oct 2007
- The 20th Anniversary of Shared Services: The Paths Not Taken & The Road Ahead
- Twenty years ago this year some of the world's most innovative companies participated in the seminal study that kicked off the shared services movement. As we look back on 20 years of shared services, what pieces of their original visions have been realized? What has turned out to be fantasy? What challenges and opportunities lie ahead?
Location: Chicago, IL
Date: 23 Oct 2007 - 24 Oct 2007
- OutsourceWorld NY Conference
- Don’t miss North America’s largest outsourcing conference & exhibition. Meet with IT, BPO & Call Center service providers in addition to government officials from all over the world.
Location: Jacob Javits Center, New York, NY
Date: 24 Oct 2007 - 25 Oct 2007
- Restructuring Outsourcing Agreements Webcast
- An increasing number of outsourcing agreements are being restructured, often in the early years of the contract term. This webcast will look at the nature and cause of the misaligned relationships and recommend approaches to address the deficiencies.
Location: Webcast
Date: 08 Nov 2007
- HRO World Europe 2007 - Transform to Perform - From Strategy to Reality Conference
- HRO World Europe is the largest human resources outsourcing and transformation conference in Europe.
Location: Conrad Hotel - Brussels - Belgium
Date: 27 Nov 2007 - 29 Nov 2007
- Global Outsourcing 2007: A Frost & Sullivan MindXchange Conference
- With the latest trends, next and best practices, and the strategic, tactical and operational information you need to ramp up your global sourcing strategies, you and your team will walk away with the how, what, and why to develop the strategic partnerships to drive growth and increase operational efficiencies.
Location: Orlando, Florida
Date: 02 Dec 2007 - 05 Dec 2007
- Outsourcing Institute NYC Mixer
- If the prospect of hearing results of the latest outsourcing trends, data, and learning about outsourcing relationship management best practices, benchmarking pros and cons while wrapping the day over a holiday drink with some of the top outsourcing power buyers, service providers and influencers in the US is appealing to you, then please join us on Tuesday, December 11th.
Location: New York, NY
Date: 11 Dec 2007
- The 2007 Outsourcing Exhibition Conference
- the 2007 Outsourcing Exhibition – Enterprises and public administration services Exhibition/Congress – aims at gathering all the institutions, local organisations end enterprises operating in the services industry together in a way to represent all the various aspects of this market entirely, with special emphasis on all the entrepreneurial organisations operating in this industry seriously and competently, thus creating excellent pioneering models.
Location: Nuova Fiera di Roma, Rome, Italy
Date: 11 Dec 2007 - 13 Dec 2007
- The Basics and Beyond: Relationship Management for Outsourcing Service Providers Webcast
- Join guest speaker Danny Ertel, Founding Partner of Vantage Partners, to learn how providers can create their relationship management capability to distinguish themselves from the competition. A leading authority on outsourcing and relationship management, Danny will engage participants in a discussion about how they can articulate their approach to governance during the sales process and leverage their relationship management capability to generate maximum value from critical outsourcing deals.
Location: Webcast
Date: 12 Dec 2007
- Rapid Transformation Management: Your New Role in the New Retained Organization Webcast
- Once management has decided to outsource; the work of transforming the organization begins. It is not easy and the value that organizations realize from their sourcing strategies varies dramatically from case-to-case.
Location: Webcast
Date: 17 Jan 2008
- EquaTerra BPO Pulse Survey Results 4Q07 Webcast
- EquaTerra is pleased to announce the release of findings from the 4th quarter 2007 "Pulse Surveys".
Location: Webcast
Date: 24 Jan 2008
- Shared Services Summit Conference
- Shared Services is still about delivering the most efficient services at the lowest possible cost, but to position your SSO for maximum growth and strategic development, you need to become a valued business partner.
Location: Victoria Park Plaza, London, UK
Date: 11 Feb 2008 - 14 Feb 2008
- The 2008 Outsourcing World Summit
Location: Orlando, FL
Date: 18 Feb 2008 - 20 Feb 2008
- SharedXpertise Finance Forum Webcast Webcast
- The SharedXpertise Finance Forum is hosting a free webcast and discussion on Finance Transformation: The Roadmap to Success through Shared Services and Outsourcing on 18 March at 15:30 -16:30 CET (14:30 – 15:30 UK time).
Location:
Date: 18 Mar 2008
- Outsourcing Benchmarking Webcast
- Outsourcing Benchmarking - measuring the right metrics for success
Location: Webcast
Date: 20 Mar 2008
- Understanding the Role and Importance of Information Technology to Business Process Outsourcing Success Webcast
- 2008 marks the third year that EquaTerra has undertaken a comprehensive market study to assess buyer opinions on the role of IT in supporting BPO efforts.
Location: Webcast
Date: 26 Mar 2008
- 12th Annual Shared Services Week Conference
- IQPC’s 12th Annual Shared Services Week is the largest annual gathering of Shared Services professionals in the world!
Location: Omni Orlando Resort, Orlando, FL
Date: 30 Mar 2008 - 03 Apr 2008
- Good Governance Can Pay For Itself Webcast
- Overwhelmingly, buyers recognize that outsourcing governance models, processes and capabilities are some of the most critical aspects of a successful outsourcing relationship.
Location: Webcast
Date: 10 Apr 2008
- HRO World Conference 2008 Conference
- The HRO World Conference, part of the 6th Annual NY HR WeekTM, April 15 - 17, 2008, at the Hilton New York, delivers the tools and knowledge you need to address the planning, implementation and management challenges involved in HR outsourcing.
Location: New York, NY
Date: 15 Apr 2008 - 17 Apr 2008
- TPI Index Presentation Global 1Q08 Webcast
- The TPI Index helps industry participants, enterprises and organizations keep pace and capitalize from the latest data on outsourcing trends.
Location: Webcast
Date: 16 Apr 2008
- TPI Index Presentation EMEA 1Q08 Webcast
- The TPI Index helps industry participants, enterprises and organizations keep pace and capitalize from the latest data on outsourcing trends.
Location: Webcast
Date: 17 Apr 2008
- EquaTerra 1st Quarter 2008 Outsourcing Pulse Survey Results Webcast
- EquaTerra is pleased to announce the release of findings from the 1st quarter 2008 "Pulse Surveys".
Location: Webcast
Date: 23 Apr 2008
- Finance Transformation Europe 2008: Roadmap to Success through Shared Services and Business Process Outsourcing Conference
- The SharedXpertise Finance Transformation Europe conference is a pan-European event bringing together more than 100 senior executives to exchange views and experiences on how to transform finance, accounting and procurement activities within complex organizations. The conference is designed for senior level transformation leaders in finance, but is also highly relevant for executives in general management, procurement, IT, and operations. Finance Transformation Europe provides answers on the most significant ‘what’, ‘how’ and ‘when’ in finance transformation today.
Location: Radisson SAS Royal Hotel, Copenhagen
Date: 23 Apr 2008
- Gartner Outsourcing Summit US Conference
- Prepare yourself for outsourcing by comparing notes with peers who are in the process of fine-tuning their outsourcing initiatives and benefit from their cumulative experiences.
Location: Washington, DC
Date: 19 May 2008 - 20 May 2008
- Gartner Outsourcing Summit UK Conference
- Know what is new and problematic, and how to make the most of onsite, offsite, and off-shore arrangements by attending the Gartner Outsourcing Summit.
Location: London, UK
Date: 02 Jun 2008 - 04 Jun 2008
- FAO Summit Conference
- Most conference programs address how to measure success once you have engaged, but few cover the practical aspects of how to engage in the analysis and the internal approval processes and then select advisors and ultimately your provider.
Location: New York, NY
Date: 02 Jun 2008 - 03 Jun 2008
- Strategic Outsourcing Conference
- Prepare yourself for outsourcing by comparing notes with peers who are in the process of fine-tuning their outsourcing initiatives and benefit from their cumulative experiences.
Location: Palmer House Hilton, Chicago, IL
Date: 05 Jun 2008 - 06 Jun 2008
- PO Webinar - Global Supplier Landscape Webcast
- The Global Procurement Outsourcing Supplier Landscape: Positioning for a New Value Proposition.
Location: Online Webinar
Date: 15 Jul 2008
- EquaTerra 2nd Quarter 2008 Outsourcing Pulse Survey Results Webcast
- EquaTerra is pleased to announce the release of findings from the 2nd quarter 2008 Pulse Surveys.
Location: Webcast
Date: 24 Jul 2008
- Outsourcing Contracts Best Managements Practices: Everest Research Institute Webcast
- Why the Service Description Should Focus On the "What" And Not the "How"
Location: Online Webinar
Date: 29 Jul 2008
- Outsourcing Contracts Best Managements Practices: Everest Research Institute Webcast
- Why the Service Description Should Focus On the "What" And Not the "How"
Location: Online Webinar
Date: 29 Jul 2008
- Outsourcing Contracts Best Managements Practices: Everest Research Institute Webcast
- Why the Service Description Should Focus On the "What" And Not the "How"
Location: Online Webinar
Date: 29 Jul 2008
- Outsourcing Contracts Best Managements Practices: Everest Research Institute Webcast
- Why the Service Description Should Focus On the "What" And Not the "How"
Location: Online Webinar
Date: 29 Jul 2008
- Outsourcing Contracts Best Managements Practices: Everest Research Institute Webcast
- Why the Service Description Should Focus On the "What" And Not the "How"
Location: Online Webinar
Date: 29 Jul 2008
- Outsourcing Contracts Best Managements Practices: Everest Research Institute Webcast
- Why the Service Description Should Focus On the "What" And Not the "How"
Location: Online Webinar
Date: 29 Jul 2008
- Outsourcing Contracts Best Managements Practices: Everest Research Institute Webcast
- Why the Service Description Should Focus On the "What" And Not the "How"
Location: Online Webinar
Date: 29 Jul 2008
- Outsourcing Contracts Best Managements Practices: Everest Research Institute Webcast
- Why the Service Description Should Focus On the "What" And Not the "How"
Location: Online Webinar
Date: 29 Jul 2008
- Outsourcing Contracts Best Managements Practices: Everest Research Institute Webcast
- Why the Service Description Should Focus On the "What" And Not the "How"
Location: Online Webinar
Date: 29 Jul 2008
- Outsourcing Contracts Best Managements Practices: Everest Research Institute Webcast
- Why the Service Description Should Focus On the "What" And Not the "How"
Location: Online Webinar
Date: 29 Jul 2008



