Employee, Self-service
Critical issues in the design and implementation of employee self-service
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How can an organization empower its employees, reduce costs and improve data quality all at the same time? Implementing employee self-service tools is one direction that a number of leading companies are turning to as they look to build win-win propositions with their most important assets: their people. By enabling employees to obtain information and process transactions without human intervention, organizations can begin to streamline workflow and lower expenses while, at the same time, enhancing the services provided to their employee population.
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