benchmarking
The benefits of benchmarking
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Any time a business decides to turn away from a major outsourcing deal to bring its IT systems back in-house, critics will proclaim the beginning of the end for the outsourcing model.
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Full membership of SharedXpertise will save you time and money by helping you to avoid reinventing the wheel in addressing issues that you face in the Shared Services and Business Process Outsourcing sector. You'll be linked in and networking instantly with SharedXpertise experts, peers across industries and around the world instantly - professionals with one common interest - business transformation.
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Atos Consulting to benchmark DWP’s finance shared service operationsAtos Consulting are undertaking a benchmarking project on behalf of the Department for Work and Pensions (DWP) covering their financial shared services operations. 19 Dec 2007 | (News)
Finance Transformation Europe 2007 ConferenceBrussels, 4 September, 2007 - Finance Transformation Europe is an exclusive annual event that brings together an international pool of over 100 senior executives engaged in transforming finance and accounting...04 Sep 2007 | (News)
Public sector playing outsourcing catch upThe UK is ahead of the rest of Europe when it comes to outsourcing but the public sector is still blinkered by a pure cost driven approach, according to new research.
The survey of 1,000 IT directors,...06 May 2007 | (Survey)
Contact center study: Financial status could be inhibiting customer valueThe majority of contact centers continue to be managed as financial cost centers. This is one of the findings in Dimension Data’s Global Contact Center Benchmarking Report 2007.02 May 2007 | (Survey)
Despite outsourcing fears, U.S. high-tech industry adds jobs for second straight year Despite outsourcing fears, in 2006, the high-tech industry continued growing, adding nearly 150,000 net jobs for a total of 5.8 million in the United States.25 Apr 2007 | (News)
