Shared Services Business Process Outsourcing Association Logo
tagline
Skip to navigationSkip navigation

Markos, Michael



Mike Markos

Michael Markos
Co-Founder of Experient Consulting

Prior to Experient, Michael was with Gunn Partners, a company he co-founded, and previously was with A. T. Kearney.

Michael has been guiding finance, IT and human resources organizations to become more value-adding, lean, and future-focused. Much of his work has been in planning, implementing, and improving shared services and BPO.  Clients include: ABN Amro, AT&T, Alcan, Baker Hughes, Bristol-Myers Squibb, BT, Coca-Cola Enterprises, Fidelity, Hitachi, Kraft, and Lockheed Martin.

Michael has also directed significant best practices research in finance and human resources including the recent landmark study of “moving shared services up the value chain”.  He also speaks frequently at industry forums on service delivery and business process improvement.


Login