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Welcome to SharedXpertise!

SharedXpertise is an independent, global membership-based community of professionals focused on transforming business processes and functions.

We collect, share and advance peer-to-peer knowledge of business process transformation amongst our buyer/practitioner and provider members with the goal of helping all interested parties realize the greatest benefit possible from the collective industry knowledge through Industry Networking & Events, Learning & Insight, Publishing & Research, and Governance & Standards.


BPO Primer
The Impact of Technology on Cost in Business Process Outsourcing
The Impact of Technology on Cost in Business Process Outsourcing...
17 Apr 2009 | (Thinking Point)
Accenture to set up Global Delivery Center in Chengdu
U.S. consulting and technology services company Accenture will set up a Global Delivery Center in Chengdu, the capital city of Sichuan Province, sources reported. ...
20 Feb 2009 | (News)



Shared Services
EquaTerra Creates EquaSiis to Provide Software, Intelligence, Insights and Services
Shared Services, Outsourcing Practitioners and Service Providers to Benefit ...
09 Feb 2009 | (News)
Shared Services and the Link to High Performance
Shared services—the standardization and consolidation of administrative or support functions into a single entity that provides common services—has become a powerful value creator for...
21 Jan 2009 | (Article)



Locations
Accenture Expands Global Delivery Network with Opening of Delivery Center in Noida, India
Accenture (NYSE: ACN) has expanded its Global Delivery Network with the opening of the Accenture delivery center in Noida in the National Capital Region of Delhi, India, strengthening the...
14 Jul 2008 | (News)
The Benefits and Challenges of Globalization
This report, conducted by the Economist Intelligence Unit on behalf of EquaTerra and World 50, examines corporate attitudes to the risks and opportunities presented by global competition and...
16 May 2008 | (Thinking Point)



Leadership & People
HP to Acquire EDS
HP said it has signed a definitive agreement to purchase EDS for $13.9 billion ($25 a share) and has won the approval of boards....
14 May 2008 | (News)
ING to Acquire CitiStreet
The ING Group has reached an agreement to acquire CitiStreet LLC, one of the largest retirement plan and benefit service and administration organizations in the domestic defined contribution...
02 May 2008 | (News)



Supply Chain & Procurement
IBM to Support Streamlined European Procurement for Unilever
IBM today announced an agreement to support the transformation and ongoing management of procurement operations for Unilever Europes non-production items....
23 Feb 2009 | (News)
Hertz Selects ICG Commerce to Provide Procurement Outsourcing Services
The Hertz Corporation has signed a five-year contract with ICG Commerce for procurement outsourcing services to support its broader efficiency improvement and reengineering efforts....
21 Apr 2008 | (News)



Finance & Accounting
BancTec Signs Payment Processing Agreement With Exelon Corporation
BancTec, Inc., a global provider of advanced, high-volume, document and payment processing services and solutions, today announced that it has signed a five-year business process outsourcing...
12 Feb 2009 | (News)
Hyatt Shared Service Center, LLC Selects Genpact to Provide Finance & Accounting Services
Hyatt Shared Service Center, LLC Selects Genpact to Provide Finance & Accounting Services...
29 Jul 2008 | (News)



Benchmarking
CSC SIGNS FIVE-YEAR OUTSOURCING EXTENSION WITH ASPEN VALLEY HOSPITAL
Aspen Valley Credits Outsourcing Support as Contributor to Profit Gain...
02 Feb 2009 | (Case Study)
Internal Shared Services vs. BPO - Webcast
Can BPO provide more cost reduction, risk management, and quality improvement? When? Obtain a neutral perspective, clear evaluation criteria, and concrete examples....
29 Jul 2008 | (Case Study)



Trends & Research
NelsonHall BPO Index Identifies Short-Term Slowdown in BPO Contract Signings Resulting From Credit Crunch
The NelsonHalls BPO Index for the quarter ending June 2008 shows that the BPO market has been impacted by the credit crunch with a decline in contract signings as organizations rethink their...
14 Jul 2008 | (News)
EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08
This edition of the Advisor and Service Provider Pulse Surveys reflects BPO and ITO market activity during 1Q08 (January through March 2008) and projections for the balance of 2008. It also...
16 May 2008 | (Survey)



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