NASSCOM, India, Call Center
NASSCOM demands full cooperation in India call center sting
13 Oct 2006 | (News)
Star News (India) and Channel 4 (UK) have been urged to cooperate “immediately, fully and wholeheartedly” with the Indian authorities in the light of allegations the programs (on Star News and “Dispatches” on Channel 4) have made about finding corrupt staff associated with Indian call centers.
The Channel 4 program is understood to have spent over a year trying to locate security lapses in India’s call center industry.
NASSCOM, the trade body of India’s IT software and services industry, has written to Dispatches (Channel 4) saying that their immediate cooperation is vital. NASSCOM had been in correspondence with Channel 4/Dispatches in connection with the broadcast and had requested details of the allegations which Dispatches intends to make together with the evidence/support documentation that they have. Dispatches have refused to provide that information.
In a recent developments, The UK regulatory authorities have stated their intentions to initiate an inquiry into the alleged data theft incident.
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