Outsourcing, Deal, Understand
[SharedXpertise Essentials] “Why don’t they understand me?” – Resolving outsourcing deal pitfalls
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EquaTerra’s sourcing advisory teams find themselves every day on the frontline of the global outsourcing market. Having advised on many of the world’s largest deals – most recently Unilever’s market-making HRO contract - our advisors are well placed to observe what really drives a successful deal and where they sometimes go wrong. One thing that never ceases to amaze me each time I see it is clients and providers repeatedly asking of each other, ‘Why don’t they understand me?’
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