Aviva, BPO, Strategy, Shared Services
Aviva's BPO strategy - back to shared services
-
|
- Print |
- Email Page
Aviva, the British insurance company, plans to move nearly 2,900 business process outsourcing (BPO) seats from third-party providers EXL and WNS to Aviva Global Services (AGS). Aviva has already transferred 1,600 employees from a third partner, 24/7 Customer, to AGS.
In doing so, Aviva is cutting down its reliance on BPO partners in favor of building up its own captive BPO center.
Click here to see the full article on Line56
-
|
- Print |
- Email Page
Can BPO provide more cost reduction, risk management, and quality improvement? When? Obtain a neutral perspective, clear evaluation criteria, and concrete examples.29 Jul 2008 | (Case Study)
Shared Services Versus BPOWhat Business leaders need to know when deciding about Internal or Outsourced Models29 Jul 2008 | (Thinking Point)
Capgemini to Acquire and Manage Unilever Financial Shared Services in Latin AmericaCapgemini announces that it has signed an agreement with Unilever to acquire and manage its financial shared service centers in Santiago, Chile, and Sao Paulo, Brazil.09 Apr 2008 | (News)
Shared Services and Outsourcing — Evolution Into a Hybrid ModelAs organizations are increasingly combining internal shared services and outsourcing models into a flexible, new “hybrid”, TPI examines the steps leading to the development of this hybrid and discusses...08 Apr 2008 | (Thinking Point)
Extracting Full Value From Your Shared Services OrganisationSince the early 1990s, shared services have been seen as a key vehicle for transforming back office support activities, however many shared services organizations are failing to meet their full potential....08 Apr 2008 | (Thinking Point)
