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Everest, FAO, Outsourcing, Market, 2007

Everest FAO Market Update

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27 Jul 2007 | (Survey)


According to Everest research, the multi-process FAO market has more than doubled since the beginning of 2005: It is nearly a US$2 billion market growing at over 25% annually. In this rapid-growth phase of market maturity, the FAO industry is witnessing a level playing field across the established global outsourcers, upcoming Indian vendors, and specialists. The rising competition is changing the market dynamics and has implications for all key stakeholders.

In this research study, Everest analyzes the fast-changing global FAO supplier landscape and its impact on the FAO market. The research focused on:

  • Supplier position and growth in the FAO market
  • The changing market dynamics and emerging supplier trends
  • Assessment of supplier delivery capability
  • Profiling key FAO suppliers

The scope of this report includes:

  • Third-party FAO contracts and does not include shared services or captives
  • Multi-process FAO contracts with a minimum of two F&A processes, over US$1 million in Annual Contract Value (ACV), and a minimum contract term of three years
  • All multi-process FAO contracts signed as of March 2007

Document Download the report.

For more information, visit Everest's Outsourcing Center.

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