Preventing Value Leakage in Outsourcing through an Alternative Model for Invoicing, Reporting and Data Ownership This paper describes an alternative solution to financial management that TPI recommended and its client — a global company — adopted.03 Mar 2008 | (Case Study)
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How a manufacturer created a global help desk in three languages
How a manufacturer created a global help desk in three languages08 Apr 2007 | (Case Study)
[SharedXpertise Essentials] BPO Strategy & Assessment
As an executive who is concerned with keeping your company's business processes aligned with emerging...05 Dec 2005 | (Case Study)
[SharedXpertise Essentials] Outsourcing Relationships
An Evolving Lifecycle While long-term, high-euro value contract announcements grab the headlines, very...05 Dec 2005 | (Case Study)
[SharedXpertise Essentials] Overview of Outsourcing Transactions That Work
As more corporations consider outsourcing transactions to help them better focus on their core businesses,...05 Dec 2005 | (Case Study)
[SharedXpertise Essentials] Phased Sourcing Process
The following is a description of TPI's recommended phased sourcing process. Time frames for each phrase...05 Dec 2005 | (Case Study)
[SharedXpertise Essentials] Taking a Strategic Approach to Sourcing
A truly strategic approach to the use of sourcing relative to corporate strategies is a choice of corporate...05 Dec 2005 | (Case Study)
[SharedXpertise Essentials] The Facts Regarding the Outsourcing Business Model
The outsourcing of Information Technology operations has been a cornerstone of the technology services...05 Dec 2005 | (Case Study)
[SharedXpertise Essentials] Levelling the Playing Field - A Focus On Second Generation Outsourcing
Customers contemplating a second generation outsourcing re-tender are faced with an enlarged set of complexities...05 Dec 2005 | (Case Study)
Philip's business transformation means simple and easy to use technology
Over the last two years, Philips Consumer Electronics (CE) has shed its “old monolithic industrial...25 Sep 2005 | (Case Study)
IBM Business Consulting - the view from within
Having integrated the consulting business of PricewaterhouseCoopers, IBM Business Consulting Services...07 Jul 2005 | (Case Study)
IBM boosts insurers' BPO options
Insurance companies historically have been hesitant to outsource core business processes, fearful that...05 Jan 2005 | (Case Study)
Outsourcing innovation
If you want to find the best new ideas, follow Procter & Gamble's lead and enter the nexus.07 Jul 2004 | (Case Study)
OuterBay announces outsourcing partner program
Top Services Vendors to Provide OuterBay Application Data Management as a Hosted or Managed Service to...22 Dec 2003 | (Case Study)
IBM Philippines hopes to gets business of parent firm
The Philippines is confident that IBM Philippines will bag the business process outsourcing (BPO) project...19 Nov 2003 | (Case Study)
Six-Sigma building optimum efficiency in BPO
It goes without saying that to go into BPO, management and the business as a whole must be extremely...01 Sep 2003 | (Case Study)
